Streamkeeper Asian Region - Possible System Degradation Under investigation

Incident Report for Verimatrix Platform

Resolved

This incident has been resolved.
Posted Jul 31, 2026 - 08:04 PDT

Update

We are continuing to monitor for any further issues.
Posted Jul 31, 2026 - 07:34 PDT

Monitoring

We have identified the issue in our Asia Pacific region and implemented a fix. We have noted that error rates have returned to acceptable levels. We continue to monitor the system to ensure full resolution.
Posted Jul 31, 2026 - 07:34 PDT

Investigating

We have detected a possible impact to services in our Asia Pacific endpoints and are investigating. We apologize for the inconvenience and want to assure you that our team is monitoring closely.

This issue is possibly impacting all services in the APAC region.

We will provide an update as additional information becomes available.
Posted Jul 31, 2026 - 07:26 PDT
This incident affected: Streamkeeper (Multi-DRM SaaS).
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