Streamkeeper CPIX Service Degradation

Incident Report for Verimatrix Platform

Resolved

The CPIX service continues to remain stable and is performing as expected. We will continue to monitor the service closely to ensure ongoing stability.

If you are still experiencing any impact to your service, please contact us at support@verimatrix.com.
Posted Sep 08, 2026 - 15:08 UTC

Monitoring

A fix for the CPIX issue has been successfully implemented. The service has recovered, and we are closely monitoring the results to ensure the issue remains resolved.
Posted Sep 08, 2026 - 13:39 UTC

Identified

Issie with the CPIX service has been identified and a fix is being implemented.
Posted Sep 08, 2026 - 13:30 UTC

Investigating

We are experiencing a service degradation. We apologize for the inconvenience and want to assure you that our team is hard at work to fix the issue as quickly as possible.

This issue is impacting CPIX interface in EU region.

We will provide an update as additional information becomes available.
Posted Sep 08, 2026 - 13:27 UTC
This incident affected: Streamkeeper (Multi-DRM SaaS).