SHDR service interruption

Incident Report for Verimatrix Platform

Resolved

This incident has been resolved

Posted May 02, 2024 - 14:58 PDT

Monitoring

Affected SHDR Services have been restored.

All services are now operational and we will continue to monitor to ensure that systems are performing as expected. In the event you are still experiencing an impact to your service, please contact us at support@verimatrix.com.

Posted May 02, 2024 - 14:14 PDT

Investigating

We are experiencing a service degradation. We apologize for the inconvenience and want to assure you that our team is hard at work to fix the issue as quickly as possible.

This issue is impacting SHDR Imports

We will provide an update as additional information becomes available.

Posted May 02, 2024 - 13:05 PDT

This incident affected: Satellite HD Regional (SHDR).